I purchase an X3 for my daughter. It was a surprise for her. She was so excited so cried! The team was great! The experience was unmatched by any I have ever had! It made me want my own BMW! I love these folks and I look forward to seeing Dan again soon. I know when Abigail brings her vehicle in for service, they will take great care of her!
Friendly, efficient , good selection
The customer service from the Galleria BMW staff located in D’Iberville, MS is superb! Sonya and Amber helped me get exactly what I wanted and asked for. The buying process was quick the and next thing I know was driving off the lot with the car that I wanted. I must mention that Sonya and Amber put in a lot of work to get this deal done for me but I must admit that the whole staff was helpful. They even gave me a ribbon/cover revealing ceremony. That was awesome! Also, the employees are nice seemed very friendly ...
Very pleased with the experience I had on purchasing a vehicle. Super easy and super quick. Thanks to Austin Watts for all the help!
We took the care in because we had some issues with the car starting. They diagnosed the problem, we denied service because of the cost, I did get a oil change. When we went to get the car the young guy who was supposed to bring it to us couldn't get the car started, my fiance had to take over and got it started to bring home. Just would have thought they could have spent more time to get the car started? Everyone was very personable.
Sonya West, love my new Jeep! You made my experience so effortless on my part ,you took care of everything. I never in a million would have thought it was this easy to get a new beautiful vehicle. but oh yes if you go to the right person who care about her clients as much as you do. Thank you so much 💓
We have never felt so important to a business! Dan Leahy made our purchase journey one to remember! Dan facilitated everything to perfection! Leslie was awesome! Then we were introduced to Amber to sign all our documents who took so much time with us! We were given the red carpet treatment and then treated as family! We literally spent the entire day with this team of amazing professionals! We wanted to remain a part of the BMW family because of the quality of customer service the brand provides but Dan, along with the rest of his squad, that brought our ...
When I say my BMW Genius Katie Hayes goes above and beyond. Patience, Understanding and Professionalism is the best around and I’m thankful that she helped me get exactly what my family needs. She makes buying a car that much easier and I’m forever grateful for her.
We enjoyed our shopping experience here. It’s a beautiful facility with friendly, helpful and knowledgeable staff. Avery was terrific. He was very knowledgeable and patient with us. The finance department could use a little more friendlier customer service.
Great customer service. Sonya was very helpful!
Sonya West went above and beyond with meeting our needs, very knowledgeable, courteous and walked us thru our first BMW SUV. Amber, their finance manager was amazing, very thorough with answering my many questions. Everyone is so pleasant and made us feel very welcome the moment we walked in the door. I even sent my friend a few days later that purchased a vehicle from Sonya also.
Sonja West, Amber Fisher & the entire team at Galleria are the best! They make purchasing a new car a pleasure! Sonja has extensive knowledge about the BMW lineup. She can answer any questions, and she gladly assisted with both setting up the vehicle, and teaching me how to work the extensive settings of the I-drive system. In addition to being a great salesperson, she is also a BMW enthusiast; and that makes all the difference! Amber made the entire finance process a quick no-nonsense experience; and she had me out of there in a few minutes. What a great ...
They make your car shopping experience so special wether you are buying a used Jeep or a shiny new BMW. Katie Hayes really went out of her way to make this experience memorable!!! She has such a GREAT personality.
Amazing experience! Very thorough made sure I had the opportunity to see their service department parts department and very professionally represented. Katie Hayes was amazing start to finish 90% of what we did was done before walking in the dealership and no questions went unanswered.
This was the easiest car buying process I've ever experienced! Sonya West was so amazing and Amber Fisher!! I'm so happy I went to them!! I recommend them 100%
Awesome Experience With Dan Leahy..great Sales Consultant And very professional..highly Recommend and did Awesome helping me surprise my daughter 😊.. great sales experience and will definitely return for more. John B.
Although my city has a dealership my preference is to travel out of state to this one. It is easy to schedule appointments and the staff is professional.
Galleria BMW were excellent in working with us to find our new SUV. Katie Hayes is wonderful to work with. She is friendly and a joy to talk to! Thank you so much!
I had a great experience. Everyone there was polite they went out of their way to make my dream come true. They went out of there way to get me this vehicle. From the first day we drove up. Thank's to everyone there and to Avery Cooper for all you have done for us
Galleria BMW was excellent on contacting me after I expressed interest online and returning phone calls. Everyone professional and courteous! Katie is outstanding!! Fun, patient, explains everything and no pressure sales. She made the buying experience fantastic by adding special touches that made my day so memorable!!
Just dropped in early one morning to see if I could get the oil and filter changed in my Mini Cooper Clubman and the service dept. was Most accommodating. Although I didn’t have an appointment my car was taken care of promptly and efficiently. I’m very pleased with the service.
Excellent service department
It has been such a great experience at Galleria BMW. This is my 3rd X3, but 1st at Galleria. Spenser and Quentin were both so knowledgeable and attentive when we purchased our X3 in November. I will continue to recommend Galleria to friends.
Fast and great service all around and will recommend to all my friends
Katie Hayes was phenomenal. She was warm, cordial, and didn’t pressure us to buy anything we didn’t want. She made the process seamless and hassle-free. The team made us feel special and I left feeling like I made a great decision.
I worked with Sonya West to order my BMW M2 Competiton directly from Germany. Not only did she give me a great deal, but throughout the entire process (order to delivery), she was so responsive to all my questions. She even helped me find a shipping company to transport the car from Mississippi to San Deigo and saved hundreds in shipping costs! Overall a fantastic experience, and she is someone I would highly recommend and use again.
It was a pleasure working with Sonya West. I was purchasing from out of state and she made sure I got all the details of the car, fine details in pictures and answered all the questions I had. Overall all the staff of the dealership and atmosphere was great and welcoming. We drove over 9 hrs from Dallas to pickup the car and it was ready for delivery as promised.
The best vehicle purchasing experience ever was made possible by Katie Hayes! From the phone call inquiring about the vehicle to the VIP experience on site was well worth our drive to purchase our daughters first car. Katie added special touches to make the experience a memorable one for our daughter. The entire team at Galleria BMW was professional and courteous. I highly recommend anyone looking to purchase a new or used vehicle to give Katie a call. You won’t be disappointed!
Excellent staff, very friendly and knowledgeable. They go above and beyond for me every time.
Best place to buy will revisit soon fir my girl next car!!!! 💯💯💯🍾🙏 Big shoutout to Avery my sales person.
Repeat customer, and again a “very enjoyable buying experience”. Great facilities, Professional and knowledgable Sales and Service staff. Highly recommend Galleria BMW!!
Hey I would love and like all BMW owners to come to galleria bmw for all your bmw needs my 1st time experience was amazing Brandon explain and showed me things I didn’t know also what’s amazing that would make me always come back is you have hands on virtual video with your car and whomever is working on it you can see everything thanks again Brandon and the rest of the bmw team at Galleria you’re the best company of high standards at its best.💪🏽💯
Service was fast, attentive. Waiting area is comfortable. Prices are reasonable too.
Absolute amazing experience. I called asking for some information about a vehicle. When we arrived, Austin had the car ready for us to view and drive. Every single team member at Galleria BMW took an interest in us to make sure our experience was pleasant and quick. The team worked together throughout each step of the process like a well-oiled machine. We felt like the customer experience was more important than the sale of a vehicle. Not once did we feel pressured nor taken advantage of during any portion of the process. Our experience was worth the short drive, and ...
This was the best purchasing experience we’ve ever had! Thank you so much to Ashlyn and Leslie for making it so flawless!
This was my first experience purchasing an automobile on the internet. Fortunately it could not have been a more pleasant experience thanks to Sonya! She was very knowledgeable about my vehicle and extremely thorough and transparent throughout the entire procedure, from my initial inquiry through the day I took delivery and beyond! She continued to remain very accessible to answer questions and in the rare instance where she wasn’t positive of the answer she was very prompt in obtaining that information and relaying it back to me. I could not be more satisfied with Galleria BMW and more specifically ...
Great easy experience Avery was awesome to work with!
As usual Billy was superb His level of customer care is off the chain.
This place rocks!! Billy takes care of r cars.
We had a great experience ordering our vehicle from Amy and she kept us informed throughout the process. She was a pleasure to work with and we will use her again
We enjoyed our shopping experience here. It’s a beautiful facility with friendly, helpful and knowledgeable staff. Avery was terrific. The whole process was super easy and were very pleased with our new BMW!
Katie was so sweet. Great service! Amber in finance was also very helpful! I got my first car and it was such an awesome experience, thanks to them. I definitely recommend this place. 😁👍🏼
Great experience!! Katie was awesome! Helpful, polite, friendly! I despise buying vehicles but they made this experience grand! Amber in finance was wonderful to work with!! Thanks for a great deal!!
Everything! From start to finish, Galleria BMW made it the most enjoyable car buying experience. Dan Leahy is such a pleasure to work with. He is extremely knowledgeable on everything BMW, especially the BMW M sport vehicles. The finance manager, Michelle Ladner, is probably the best I’ve ever come across. I have always dreaded the car buying process because so many dealerships are a pain to deal with and just try to rip you off. The team at Galleria BMW made this purchase the most easy going and smooth transaction I’ve ever made. From the minute I stepped ...
Amy was the best salesperson and truly made my experience fabulous. I can not recommend her enough!
professional staff. pleasant waiting area. Brandon went above and beyond to help get my car serviced.
great customer service, price I was expecting to get and the amazing professional staff
Great service and facilities.
Roger the service manager had a driver come pick up my car , check out the problem and bring it back to me they go out of their way to make the customer feel like they care for them!
Galleria BMW has excellent customer service and high quality vehicles. I left there extremely satisfied.
Great maintenance dept. Roger, Brandon, and Matt do a great job.
Excellent customer service!
Gorgeous and modern facility. Thee Sales and service folks are extremely knowledgeable, helpful , friendly and attentive . The Most stress free and the best New Car Purchase I’ve ever experienced. Highly recommend Galleria BMW.
Caleb was great,
Great people and super helpful! Made the car buying experience great!
Had a great experience with Galleria BMW. I worked with Avery Cooper on purchasing a new BMW X3. Avery was awesome and listened to every picky request that I made. Avery noted all of my likes and dislikes, and found me the perfect vehicle. He made the process quick, easy and efficient. Couldn’t have asked for a better buying experience! Kudos to Avery, Galleria and their amazing team. Definitely 5 stars!
I have purchased two 4 series BMWs from Galleria and received exceptional service during and after both purchases. Quentin is extremely knowledgeable and will go above and beyond to ensure that you have an excellent experience as well. Quentin and his team are phenomenal. If you are in the market for a new or pre-owned vehicle this is the team you want to work with!
I was very pleased with my car buying experience at Galleria BMW. I bought a used BMW 3 series with help from Ashlynn, my sales associate, and I absolutely LOVE ❤️ it!! Ashlynn and the rest of the team were very attentive to my needs and had several great options ready for me to take a look at when I arrived. What I really appreciated the most was that Ashlynn was extremely engaged with me throughout the whole process but she was not overly pushy or trying to sell me vehicles that were over the price range that I had set which ...
From the moment I stepped on the Galleria BMW campus to the moment I drove my new car off the lot, the customer service was impeccable! Katie was so very patient and attentive to all of the things on my wish list! The entire team was amazing and made the experience of buying my 2nd BMW one to remember!
Quality personal and knowledgeable sales staff.
We had a wonderful experience, and Katie Hayes was such a joy to work with. She a has a such a great personality and she and Galleria staff work very hard to get you what you want. Thanks so much Katie and Galleria BMW.
Great atmosphere and very nice people’s that works their keep up the great work and thank you guys again
Their attention. The service is caring.
Very friendly and great service. Thank you
Excellent experience. Easy and hassle free. Amy was great!
Excellent service, wonderful atmosphere and staff!
We had a great experience working with Amy Lancaster to purchase our vehicle! Prior to coming to this dealership we had an awful experience. We are thankful for the seamless process that everyone at Galleria BMW made sure we had! We are thankful for the great customer service and even better vehicle!
We had the best car purchase experience we ever had! Thank you Sonia West and Galleria BMW!
Fantastic service today 🎉🎉🎉
This was a great experience. We have owned an Audi and Mercedes in the past. While we loved our Mercedes the sales experience was lacking. Not here, the team of associates helped-not pressure, guided-not push. That set the tempo for the whole purchase. If I need a new vehicle this will be my first stop.. made you feel like you were buying a luxury automobile. ... because we were and deserve to feel that way!
Sonya West is the BEST client advisor ever!! I was first introduced to Sonya by a fellow board member from Bimmerpost - an online enthusiast community and I can say this has been the best experience I've ever had purchasing a car. Being an out of state buyer can be especially nerve-racking because you are not physically able to see the car and can only operate out of trust. What made the situation more challenging was the fact that I was looking for a BMW M2 Competition during the last year of production and allocations were looking slim. Sonya ...
Brandon is a rockstar up in the service department. He continues to give excellent service and understands the concerns and needs of the customer. He was very professional and prompt with getting all the information needed to me. Great job!!
Great place to purchase your next vehicle. No hassle and great prices. Once sale is made, they continue to give great service. I have been very pleased.
The work was good and timely but when they check tires always make sure the replaced all four valve caps. This is the devoting a valve cap was not replaced on a tire.
Sonya West and my experience with Galleria BMW was the absolute best car buying experience. Thank you, Sonya!
Katie Hayes @ Galleria BMW BILOXI was super professional , very thorough & a pleasure to work with! If you’re in the market for a car, please go see Katie! The experience was awesome & will definitely buy from her again !
Great Service Department and one of the best, if not the best, saleswoman referring to Amy Lancaster. Great facilities and ample inventory.
Things I enjoy about Galleria BMW is that they are efficient, take the time of to inform the customer on vehicle issues and have a luxurious waiting area w/complimentary beverages. All the service advisors are great to work with. This last service visit was as smooth and painless as can be with Brandon. Happy customer!
Awesome service! The process was seamless. I’ve always dreaded when my vehicle needed to be serviced. Not anymore because of Galleria BMW’s great service I will be much more relaxed knowing that they will take good care of me😊
Great service very professional !
The best car buying experience ever so smooth and simple with no pressure at all was simply amazing and a huge Thank you to our salesman Dan Leahy for answering all the questions and walk thru the whole process! Great job! Frank and Desha Moody
My experience at BMW Galleria was top tier. The entire staff were all pleasant. My sales person was Austin and he was very attentive to my needs. He was very knowledgeable in his job. I appreciate the wonderful experience I had here and I plan to recommend others and do future business here.
Working with Austin (salesman) and Cody(finance) was awesome! Austin made choosing a new vehicle a breeze and also addressed every single one of my concerns and questions. Cody was very quick and efficient with getting the numbers right for me and also answering all questions. Both of these guys weren’t pushy, laid out all the facts in front of me, and let me make my own informed decisions with no pressure. Would recommend Galleria BMW and specifically these 2 men to even the closest of my family and friends. 5star service all around!
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