Customer Testimonials

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Facebook Aug 1, 2021

I purchase an X3 for my daughter. It was a surprise for her. She was so excited so cried! The team was great! The experience was unmatched by any I have ever had! It made me want my own BMW! I love these folks and I look forward to seeing Dan again soon. I know when Abigail brings her vehicle in for service, they will take great care of her!

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Facebook Jul 31, 2021

Friendly, efficient , good selection

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Facebook Jul 30, 2021

The customer service from the Galleria BMW staff located in D’Iberville, MS is superb! Sonya and Amber helped me get exactly what I wanted and asked for. The buying process was quick the and next thing I know was driving off the lot with the car that I wanted. I must mention that Sonya and Amber put in a lot of work to get this deal done for me but I must admit that the whole staff was helpful. They even gave me a ribbon/cover revealing ceremony. That was awesome! Also, the employees are nice seemed very friendly ...

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Facebook Jul 30, 2021

Very pleased with the experience I had on purchasing a vehicle. Super easy and super quick. Thanks to Austin Watts for all the help!

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Google Jul 30, 2021

We took the care in because we had some issues with the car starting. They diagnosed the problem, we denied service because of the cost, I did get a oil change. When we went to get the car the young guy who was supposed to bring it to us couldn't get the car started, my fiance had to take over and got it started to bring home. Just would have thought they could have spent more time to get the car started? Everyone was very personable.

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Facebook Jul 29, 2021

Sonya West, love my new Jeep! You made my experience so effortless on my part ,you took care of everything. I never in a million would have thought it was this easy to get a new beautiful vehicle. but oh yes if you go to the right person who care about her clients as much as you do. Thank you so much 💓

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Facebook Jul 27, 2021

We have never felt so important to a business! Dan Leahy made our purchase journey one to remember! Dan facilitated everything to perfection! Leslie was awesome! Then we were introduced to Amber to sign all our documents who took so much time with us! We were given the red carpet treatment and then treated as family! We literally spent the entire day with this team of amazing professionals! We wanted to remain a part of the BMW family because of the quality of customer service the brand provides but Dan, along with the rest of his squad, that brought our ...

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Google Jul 25, 2021

When I say my BMW Genius Katie Hayes goes above and beyond. Patience, Understanding and Professionalism is the best around and I’m thankful that she helped me get exactly what my family needs. She makes buying a car that much easier and I’m forever grateful for her.

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Facebook Jul 25, 2021

We enjoyed our shopping experience here. It’s a beautiful facility with friendly, helpful and knowledgeable staff. Avery was terrific. He was very knowledgeable and patient with us. The finance department could use a little more friendlier customer service.

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Google Jul 25, 2021

Great customer service. Sonya was very helpful!

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Facebook Jul 25, 2021

Sonya West went above and beyond with meeting our needs, very knowledgeable, courteous and walked us thru our first BMW SUV. Amber, their finance manager was amazing, very thorough with answering my many questions. Everyone is so pleasant and made us feel very welcome the moment we walked in the door. I even sent my friend a few days later that purchased a vehicle from Sonya also.

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Facebook Jul 24, 2021

Sonja West, Amber Fisher & the entire team at Galleria are the best! They make purchasing a new car a pleasure! Sonja has extensive knowledge about the BMW lineup. She can answer any questions, and she gladly assisted with both setting up the vehicle, and teaching me how to work the extensive settings of the I-drive system. In addition to being a great salesperson, she is also a BMW enthusiast; and that makes all the difference! Amber made the entire finance process a quick no-nonsense experience; and she had me out of there in a few minutes. What a great ...

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Facebook Jul 24, 2021

They make your car shopping experience so special wether you are buying a used Jeep or a shiny new BMW. Katie Hayes really went out of her way to make this experience memorable!!! She has such a GREAT personality.

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Facebook Jul 23, 2021

Amazing experience! Very thorough made sure I had the opportunity to see their service department parts department and very professionally represented. Katie Hayes was amazing start to finish 90% of what we did was done before walking in the dealership and no questions went unanswered.

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Google Jul 20, 2021

This was the easiest car buying process I've ever experienced! Sonya West was so amazing and Amber Fisher!! I'm so happy I went to them!! I recommend them 100%

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Facebook Jul 20, 2021

Awesome Experience With Dan Leahy..great Sales Consultant And very professional..highly Recommend and did Awesome helping me surprise my daughter 😊.. great sales experience and will definitely return for more. John B.

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Google Jul 18, 2021

Although my city has a dealership my preference is to travel out of state to this one. It is easy to schedule appointments and the staff is professional.

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Facebook Jul 17, 2021

Galleria BMW were excellent in working with us to find our new SUV. Katie Hayes is wonderful to work with. She is friendly and a joy to talk to! Thank you so much!

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Google Jul 17, 2021

I had a great experience. Everyone there was polite they went out of their way to make my dream come true. They went out of there way to get me this vehicle. From the first day we drove up. Thank's to everyone there and to Avery Cooper for all you have done for us

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Facebook Jul 16, 2021

Galleria BMW was excellent on contacting me after I expressed interest online and returning phone calls. Everyone professional and courteous! Katie is outstanding!! Fun, patient, explains everything and no pressure sales. She made the buying experience fantastic by adding special touches that made my day so memorable!!

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Google Jul 16, 2021

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Google Jul 15, 2021

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Facebook Jul 15, 2021

Just dropped in early one morning to see if I could get the oil and filter changed in my Mini Cooper Clubman and the service dept. was Most accommodating. Although I didn’t have an appointment my car was taken care of promptly and efficiently. I’m very pleased with the service.

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Facebook Jul 15, 2021

Excellent service department

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Facebook Jul 15, 2021

It has been such a great experience at Galleria BMW. This is my 3rd X3, but 1st at Galleria. Spenser and Quentin were both so knowledgeable and attentive when we purchased our X3 in November. I will continue to recommend Galleria to friends.

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Facebook Jul 15, 2021

Fast and great service all around and will recommend to all my friends

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Google Jul 15, 2021

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Google Jul 9, 2021

Katie Hayes was phenomenal. She was warm, cordial, and didn’t pressure us to buy anything we didn’t want. She made the process seamless and hassle-free. The team made us feel special and I left feeling like I made a great decision.

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Google Jul 8, 2021

I worked with Sonya West to order my BMW M2 Competiton directly from Germany. Not only did she give me a great deal, but throughout the entire process (order to delivery), she was so responsive to all my questions. She even helped me find a shipping company to transport the car from Mississippi to San Deigo and saved hundreds in shipping costs! Overall a fantastic experience, and she is someone I would highly recommend and use again.

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Google Jul 7, 2021

It was a pleasure working with Sonya West. I was purchasing from out of state and she made sure I got all the details of the car, fine details in pictures and answered all the questions I had. Overall all the staff of the dealership and atmosphere was great and welcoming. We drove over 9 hrs from Dallas to pickup the car and it was ready for delivery as promised.

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Facebook Jul 4, 2021

The best vehicle purchasing experience ever was made possible by Katie Hayes! From the phone call inquiring about the vehicle to the VIP experience on site was well worth our drive to purchase our daughters first car. Katie added special touches to make the experience a memorable one for our daughter. The entire team at Galleria BMW was professional and courteous. I highly recommend anyone looking to purchase a new or used vehicle to give Katie a call. You won’t be disappointed!

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Facebook Jul 4, 2021

Excellent staff, very friendly and knowledgeable. They go above and beyond for me every time.

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Facebook Jul 4, 2021

Best place to buy will revisit soon fir my girl next car!!!! 💯💯💯🍾🙏 Big shoutout to Avery my sales person.

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Google Jul 4, 2021

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Facebook Jul 3, 2021

Repeat customer, and again a “very enjoyable buying experience”. Great facilities, Professional and knowledgable Sales and Service staff. Highly recommend Galleria BMW!!

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Facebook Jul 3, 2021

Hey I would love and like all BMW owners to come to galleria bmw for all your bmw needs my 1st time experience was amazing Brandon explain and showed me things I didn’t know also what’s amazing that would make me always come back is you have hands on virtual video with your car and whomever is working on it you can see everything thanks again Brandon and the rest of the bmw team at Galleria you’re the best company of high standards at its best.💪🏽💯

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Google Jul 3, 2021

Service was fast, attentive. Waiting area is comfortable. Prices are reasonable too.

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Facebook Jul 3, 2021

Absolute amazing experience. I called asking for some information about a vehicle. When we arrived, Austin had the car ready for us to view and drive. Every single team member at Galleria BMW took an interest in us to make sure our experience was pleasant and quick. The team worked together throughout each step of the process like a well-oiled machine. We felt like the customer experience was more important than the sale of a vehicle. Not once did we feel pressured nor taken advantage of during any portion of the process. Our experience was worth the short drive, and ...

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Facebook Jul 3, 2021

This was the best purchasing experience we’ve ever had! Thank you so much to Ashlyn and Leslie for making it so flawless!

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Google Jul 2, 2021

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Google Jul 1, 2021

This was my first experience purchasing an automobile on the internet. Fortunately it could not have been a more pleasant experience thanks to Sonya! She was very knowledgeable about my vehicle and extremely thorough and transparent throughout the entire procedure, from my initial inquiry through the day I took delivery and beyond! She continued to remain very accessible to answer questions and in the rare instance where she wasn’t positive of the answer she was very prompt in obtaining that information and relaying it back to me. I could not be more satisfied with Galleria BMW and more specifically ...

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Facebook Jun 28, 2021

Great easy experience Avery was awesome to work with!

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Google Jun 27, 2021

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Google Jun 27, 2021

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Google Jun 26, 2021

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Google Jun 26, 2021

As usual Billy was superb His level of customer care is off the chain.

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Facebook Jun 26, 2021

This place rocks!! Billy takes care of r cars.

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Google Jun 26, 2021

We had a great experience ordering our vehicle from Amy and she kept us informed throughout the process. She was a pleasure to work with and we will use her again

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Facebook Jun 25, 2021

We enjoyed our shopping experience here. It’s a beautiful facility with friendly, helpful and knowledgeable staff. Avery was terrific. The whole process was super easy and were very pleased with our new BMW!

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Facebook Jun 22, 2021

Katie was so sweet. Great service! Amber in finance was also very helpful! I got my first car and it was such an awesome experience, thanks to them. I definitely recommend this place. 😁👍🏼

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Facebook Jun 22, 2021

Great experience!! Katie was awesome! Helpful, polite, friendly! I despise buying vehicles but they made this experience grand! Amber in finance was wonderful to work with!! Thanks for a great deal!!

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Facebook Jun 20, 2021

Everything! From start to finish, Galleria BMW made it the most enjoyable car buying experience. Dan Leahy is such a pleasure to work with. He is extremely knowledgeable on everything BMW, especially the BMW M sport vehicles. The finance manager, Michelle Ladner, is probably the best I’ve ever come across. I have always dreaded the car buying process because so many dealerships are a pain to deal with and just try to rip you off. The team at Galleria BMW made this purchase the most easy going and smooth transaction I’ve ever made. From the minute I stepped ...

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Facebook Jun 19, 2021

Amy was the best salesperson and truly made my experience fabulous. I can not recommend her enough!

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Google Jun 19, 2021

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Facebook Jun 18, 2021

professional staff. pleasant waiting area. Brandon went above and beyond to help get my car serviced.

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Facebook Jun 18, 2021

great customer service, price I was expecting to get and the amazing professional staff

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Facebook Jun 18, 2021

Great service and facilities.

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Google Jun 17, 2021

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Facebook Jun 17, 2021

Roger the service manager had a driver come pick up my car , check out the problem and bring it back to me they go out of their way to make the customer feel like they care for them!

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Facebook Jun 17, 2021

Galleria BMW has excellent customer service and high quality vehicles. I left there extremely satisfied.

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Google Jun 17, 2021

Great maintenance dept. Roger, Brandon, and Matt do a great job.

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Facebook Jun 17, 2021

Excellent customer service!

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Google Jun 17, 2021

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Google Jun 17, 2021

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Facebook Jun 17, 2021

Gorgeous and modern facility. Thee Sales and service folks are extremely knowledgeable, helpful , friendly and attentive . The Most stress free and the best New Car Purchase I’ve ever experienced. Highly recommend Galleria BMW.

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Google Jun 16, 2021

Caleb was great,

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Google Jun 15, 2021

Great people and super helpful! Made the car buying experience great!

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Facebook Jun 13, 2021

Had a great experience with Galleria BMW. I worked with Avery Cooper on purchasing a new BMW X3. Avery was awesome and listened to every picky request that I made. Avery noted all of my likes and dislikes, and found me the perfect vehicle. He made the process quick, easy and efficient. Couldn’t have asked for a better buying experience! Kudos to Avery, Galleria and their amazing team. Definitely 5 stars!

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Google Jun 13, 2021

I have purchased two 4 series BMWs from Galleria and received exceptional service during and after both purchases. Quentin is extremely knowledgeable and will go above and beyond to ensure that you have an excellent experience as well. Quentin and his team are phenomenal. If you are in the market for a new or pre-owned vehicle this is the team you want to work with!

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Facebook Jun 11, 2021

I was very pleased with my car buying experience at Galleria BMW. I bought a used BMW 3 series with help from Ashlynn, my sales associate, and I absolutely LOVE ❤️ it!! Ashlynn and the rest of the team were very attentive to my needs and had several great options ready for me to take a look at when I arrived. What I really appreciated the most was that Ashlynn was extremely engaged with me throughout the whole process but she was not overly pushy or trying to sell me vehicles that were over the price range that I had set which ...

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Google Jun 11, 2021

From the moment I stepped on the Galleria BMW campus to the moment I drove my new car off the lot, the customer service was impeccable! Katie was so very patient and attentive to all of the things on my wish list! The entire team was amazing and made the experience of buying my 2nd BMW one to remember!

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Google Jun 11, 2021

Quality personal and knowledgeable sales staff.

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Facebook Jun 9, 2021

We had a wonderful experience, and Katie Hayes was such a joy to work with. She a has a such a great personality and she and Galleria staff work very hard to get you what you want. Thanks so much Katie and Galleria BMW.

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Facebook Jun 8, 2021

Great atmosphere and very nice people’s that works their keep up the great work and thank you guys again

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Facebook Jun 8, 2021

Their attention. The service is caring.

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Facebook Jun 8, 2021

Very friendly and great service. Thank you

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Google Jun 8, 2021

Excellent experience. Easy and hassle free. Amy was great!

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Facebook Jun 8, 2021

Excellent service, wonderful atmosphere and staff!

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Facebook Jun 8, 2021

We had a great experience working with Amy Lancaster to purchase our vehicle! Prior to coming to this dealership we had an awful experience. We are thankful for the seamless process that everyone at Galleria BMW made sure we had! We are thankful for the great customer service and even better vehicle!

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Google Jun 8, 2021

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Facebook Jun 8, 2021

We had the best car purchase experience we ever had! Thank you Sonia West and Galleria BMW!

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Facebook Jun 6, 2021

Fantastic service today 🎉🎉🎉

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Google Jun 6, 2021

This was a great experience. We have owned an Audi and Mercedes in the past. While we loved our Mercedes the sales experience was lacking. Not here, the team of associates helped-not pressure, guided-not push. That set the tempo for the whole purchase. If I need a new vehicle this will be my first stop.. made you feel like you were buying a luxury automobile. ... because we were and deserve to feel that way!

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Google Jun 4, 2021

Sonya West is the BEST client advisor ever!! I was first introduced to Sonya by a fellow board member from Bimmerpost - an online enthusiast community and I can say this has been the best experience I've ever had purchasing a car. Being an out of state buyer can be especially nerve-racking because you are not physically able to see the car and can only operate out of trust. What made the situation more challenging was the fact that I was looking for a BMW M2 Competition during the last year of production and allocations were looking slim. Sonya ...

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Google Jun 4, 2021

Brandon is a rockstar up in the service department. He continues to give excellent service and understands the concerns and needs of the customer. He was very professional and prompt with getting all the information needed to me. Great job!!

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Facebook Jun 3, 2021

Great place to purchase your next vehicle. No hassle and great prices. Once sale is made, they continue to give great service. I have been very pleased.

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Google Jun 3, 2021

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Facebook Jun 2, 2021

The work was good and timely but when they check tires always make sure the replaced all four valve caps. This is the devoting a valve cap was not replaced on a tire.

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Google Jun 2, 2021

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Google Jun 1, 2021

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Facebook May 31, 2021

Sonya West and my experience with Galleria BMW was the absolute best car buying experience. Thank you, Sonya!

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Google May 30, 2021

Katie Hayes @ Galleria BMW BILOXI was super professional , very thorough & a pleasure to work with! If you’re in the market for a car, please go see Katie! The experience was awesome & will definitely buy from her again !

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Facebook May 29, 2021

Great Service Department and one of the best, if not the best, saleswoman referring to Amy Lancaster. Great facilities and ample inventory.

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Facebook May 28, 2021

Things I enjoy about Galleria BMW is that they are efficient, take the time of to inform the customer on vehicle issues and have a luxurious waiting area w/complimentary beverages. All the service advisors are great to work with. This last service visit was as smooth and painless as can be with Brandon. Happy customer!

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Facebook May 28, 2021

Awesome service! The process was seamless. I’ve always dreaded when my vehicle needed to be serviced. Not anymore because of Galleria BMW’s great service I will be much more relaxed knowing that they will take good care of me😊

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Google May 28, 2021

Great service very professional !

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Facebook May 28, 2021

The best car buying experience ever so smooth and simple with no pressure at all was simply amazing and a huge Thank you to our salesman Dan Leahy for answering all the questions and walk thru the whole process! Great job! Frank and Desha Moody

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Google May 28, 2021

My experience at BMW Galleria was top tier. The entire staff were all pleasant. My sales person was Austin and he was very attentive to my needs. He was very knowledgeable in his job. I appreciate the wonderful experience I had here and I plan to recommend others and do future business here.

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Google May 28, 2021

Working with Austin (salesman) and Cody(finance) was awesome! Austin made choosing a new vehicle a breeze and also addressed every single one of my concerns and questions. Cody was very quick and efficient with getting the numbers right for me and also answering all questions. Both of these guys weren’t pushy, laid out all the facts in front of me, and let me make my own informed decisions with no pressure. Would recommend Galleria BMW and specifically these 2 men to even the closest of my family and friends. 5star service all around!

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Google May 28, 2021


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