Finest car dealership on the coast! Excellent customer care and friendly service. The Mandal’s run a first class operation!
Excellent customer service and great vehicles!
We had a very positive experience. Kim, Hamilton our service advisor, took excellent help of us. They determined the problem and expedited the repair. We were visiting Mississippi from South Carolina and were very lucky we found the Galleria BMW.
First let me start by saying that I did not go that day to the Dealership (Galleria) to leave with a new vehicle. The manner in which I was treated by the salesperson , Sonya West, certainly was the catalyst in what would turn out to be a sale for her and a very pleasant and exciting experience for me . I never felt pressured at any point. She just stayed the course offering options in order to get where I wanted to be in regards to pricing. Being in sales I could certainly appreciate her efforts and how she handled her business. I had just left a competitor of Sonya’s the day before and believe me, it was no contest between where I was on Tuesday as opposed to where I spent time on Monday. Moving forward a bit, after I agreed to purchase my vehicle I was fortunate to be able to spend a hour with their technical guy, Kenny Rainelli, who was exactly what was written on his shirt, BMW GENIUS. I left there a whole lot smarter than when I came. All in all a thoroughly pleasant experience. I love what I decided on and left feeling I bought rather than feeling I was sold. I will do my best to spread the word for Galleria BMW and especially those 2 employees they are fortunate to have. Kudos to Sonya and Kenny !!
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